Our appointment scheduling, cancellation, and refund policies to ensure the best experience for all our Botox and dermal filler clients.
Effective Date: July 1, 2025
This policy outlines our appointment scheduling, cancellation, and refund procedures. By booking an appointment with Still Time Beauty, you agree to these terms.
Boutique Policies
How to Book
All appointments must be scheduled by calling our office at (720) 731-8222. We do not accept online bookings at this time.
We operate by appointment only. Please call during business hours to schedule your consultation or treatment.
Cancellation Policy
24-Hour Notice Required
We require a minimum of 24 hours notice for all appointment cancellations. This allows us to offer your appointment time to other clients who may be waiting.
Same-Day Cancellations
Cancellations made with less than 24 hours notice will be subject to a cancellation fee of $75.
No-Show Policy
Failure to attend your scheduled appointment without prior notice will result in a full charge for the scheduled service.
Late Arrivals
If you arrive more than 15 minutes late for your appointment, we may need to reschedule your treatment to accommodate other clients.
Rescheduling Policy
Flexible Rescheduling
We understand that schedules can change. You may reschedule your appointment without penalty if you provide at least 24 hours notice.
To reschedule, please call our office at (720) 731-8222 as soon as possible.
Payment and Refund Policy
Payment Methods
We accept cash, credit cards, and debit cards. Payment is due at the time of service unless other arrangements have been made in advance.
Consultation Fees
Initial consultation fee is $75. However, consultation fees will be applied toward treatment costs if you proceed with recommended services the same day.
Treatment Refunds
Due to the nature of medical aesthetic treatments, refunds are generally not available once a service has been performed. We encourage thorough consultation with our Board-Certified Nurse Practitioner before proceeding with any treatment.
Prepaid Services
If you have prepaid for services, cancellations made with appropriate notice will be refunded or credited to your account for future use.
Emergency Situations
Understanding Life Happens
We understand that true emergencies and unexpected life events can occur. In cases of documented medical emergencies, family emergencies, or severe weather conditions, we will work with you on a case-by-case basis.
Please contact us as soon as possible to discuss your situation.
Contact Information
Schedule or Modify Appointments
Phone: (720) 731-8222
Location: Still Time Beauty, Boulder, Colorado
Hours: By appointment only
Best Practices
Call as soon as you know you need to cancel
Arrive 10-15 minutes early and review pre-treatment guidelines
Keep our contact information easily accessible
Questions About This Policy
If you have any questions about our cancellation and refund policy, please don’t hesitate to ask when scheduling your appointment or contact us directly.
We want to ensure you have a clear understanding of our policies and feel comfortable with your treatment experience at Still Time Beauty.